Frequently Asked Questions
We value simplicity, transparency and integrity here at Silly Sam. So, below you’ll find all our most asked questions with answers. Of course, if you need more info, just let us know.
Bookings
Where do you work?
We cover most of West London, and Surrey. You can find a handy map here for a visual breakdown.
How does booking work?
Fill in our handy form, outlining the packages you are interested in and any other details you think we need to know. You should get a call within 2 business days - we are a small team and on busy weeks (particularly holidays) this could take longer. We advise you make your booking as far in advance as possible to avoid disappointment. If for any reason we can’t take your booking, we can give you recommendations for local competitors.
What happens next?
Tell us what you want for your party so we can tell your entertainer! We will need to know your proposed venue, parking availability and the number of attendees to finalise the booking.
How does the deposit work?
To finalise your booking, you’ll be asked to pay a deposit to lock it into our calendar! This is 50% of the full price, with the rest due on the day. Our refund policy is outlined upon booking.
Why do you advertise your prices?
We know cost of living is high - that’s why we want to give you the power to make a decision before you enquire.
Parties
What Should I prepare for my party?
Head over to our HOW TO PARTY page - all the info you need to know is there, in one place!
What do you bring to the party?
In terms of kit, we bring our own table, bubble machine and speaker, as well as our amazing personalities!
What tricks do you do?
No spoilers!
How do I choose the party for me?
We offer one hour “modules” of parties for two reasons - these standalone shows are slick, without fluff, and can keep a room’s attention for an hour apiece. We want kids to feel like there’s variety to the show and not get bored, while also not forcing our entertainers to keep loads of kit in their tiny London flats!
For these reasons, we offer hour long segments, with the option there for the two hour Combo Cameron to keep the party going!
Can you bring a smoke machine/snow machine etc?
We find that around eighty percent of venues don’t allow these kinds of machines in their building due to safety concerns, but it’s certainly something we are considering for the future. For now, we find you can have a lot of fun with just bubbles!
Can you dress as my child’s favourite character?
If you buy it, we’ll wear it (within reason!
Feedback
I really enjoyed the show!
Great! Feel free to leave us a review - it makes a ton of difference and means the world to us. Of course, if you want to share pictures online, make sure to get the entertainer’s permission too. Links at the bottom.
I didn’t!
If you feel let down for any reason, drop us a line ASAP. We take your party very seriously and always want to know how we can do better, so we can do something about it.
This is the bottom of the page!
Woah, you made it all the way down here? Good job! Say: “Dawn breaks on the western sea” on the phone for a tenner off your next booking. Well spotted!